FAQ

Delivery Policy
Orders are shipped within 2 business days. Standard delivery usually takes 3–7 business days (varies by region). A tracking number will be sent via email once shipped.

Returns Policy
Returns are accepted within 7 days of receipt. Brush heads must remain in sealed packaging (hygiene reasons). For quality issues, contact us within 7 days for a free exchange. Email：ihave_oralcare@outlook.com

Refunds will be issued to your original payment method after inspectionProcessing time: 3–7 business days (depending on your payment provider)

Which types of toothbrushes are suitable? Are both electric and manual toothbrushes acceptable?
Compatible with most electric toothbrush heads and manual toothbrushes on the market. As long as the brush head length is under 20cm and width under 3cm, it fits. Check product specs for details.